After much hullabaloo on Facebook about Chef's Corner from lots of different
people (not mentally challenged or psychotic people, but people with differing
tastes) I decided it was time to take the proverbial plunge. I figured I
would give them a good amount of time to get over opening jitters which usually
causes a few issues when first opening a restaurant. Once a place gets in their
groove you can get a good idea about how they are going to cook, serve, and
generally wow the customer. Unfortunately, for Chef's Corner, there seem
to be some major issues. Now if you don't mind trash on the floor, lack
of atmosphere in the way of decorative pictures on the walls, slow service, and
some unfriendly wait staff then Chef's Corner is definitely for you! I'm
almost certain I've talked about this before but there is a stereotype in the
restaurant business that Hispanics (namely Mexican Hispanics in my experience)
don't tip well and I just wonder if maybe that is some of the reasoning behind
the way we were being served. Who knows?!?! At any rate let’s start at
the very beginning, a very good place to start . . . uh yeah.
We came in just after their Saturday lunch rush and there were at least 9
tables empty in the restaurant with 3 waitresses. Since there were 3
rooms I assumed that the waitresses were assigned 1 to a room. This
restaurant had maybe 4-6 tables per room from what I could see. Another
young lady (more than likely the owner's daughter or granddaughter) was
dutifully cleaning tables and helping in whatever way she could which was a
sign to me that this place is family owned and that this child was learning the
ropes which I find really great. I am impressed with young kids working
hard at their family restaurant. My daughter has helped me with catering
jobs and parties on numerous occasions so I have a very soft spot in my heart
for these young 'uns learning the trade. One of the things that struck me
in the restaurant was the vibrant Southwestern style colors on the wall with
white trim. This was nice but there were no pictures or decorative
touches to distinguish this restaurant's style and I think I know why.
When we received the menu I noticed they are serving 3 types of cuisine:
Mexican, American, and Italian. One of the biggest mistakes you can make
when opening up a restaurant or doing catering is to do too many things.
Three types of cuisine (plus a breakfast service) give this place a multiple
personality disorder. I wanted to give this a chance to see how they
would pull it off. Our drink order was taken quickly but I sensed a bit
of tension from the first waitress. She asked if we wanted an appetizer and as
is our custom we ordered one to get the full experience of the
restaurant. I noticed some chips and salsa on other tables so I assumed
we would get some which we did not. Another one came over and asked if our
drink order was taken and she seemed a bit friendlier than the first one
although she did tell us the wrong special for the time of day we were there.
Our drinks came out and we waited for our appetizer. We waited. Then we
waited some more. In fact I'm still waiting for my appetizer. It never
came out. The waitress that asked us if we wanted it never brought it
out. Her attitude just plain stunk. No smile. No
personality. In fact when she came back to refill drinks she was very
curt and as I stated before no smile on her face, no kindness in her
voice. She practically barked at us, "DO YOU WANT ANYTHING ELSE TO
DRINK?" Uh, yeah. We had not had any refills yet so it was a
definite yes. In stark contrast the friendly waitress smiled a lot and
although she was inexperienced I could tell she was trying hard. Here's a
professional hint for those people desiring to be wait staff though:
don't make excuses about this being your 4th or 5th day on the job, don't tell
me I didn't get my appetizer because you didn't know that we had ordered it,
don't tell me every time I see you that your new. I don't care if you are
new. A head waitress can train people to do the job that needs to be done
unless you are just not meant to do this kind of work. You usually know
that after 3 or 4 services though.
I ordered beef fajitas, Kandra and JJ ordered Chicken Alfredo Pasta, Jonah
ordered a bean burrito (surprise surprise) and my wife ordered an enchilada
plate. Service was VERY slow. There were more than 9 empty tables
in the restaurant which should have meant that we would have our food or
refills very quickly. At many points during the hour and a half we were
there I didn't see either of the waitresses for 5-10 minutes at a time.
When we did get out food I was pleasantly surprised by the presentation.
Beef fajitas were served with grilled onions and bell peppers, beans and
rice. My first bite was tasty but the meat was very rubbery. There
were some pieces that were not cut very small which didn't make for a good taco
as the meat was too stretchy to bite off. OH I see this fajita meat was
not cut across the grain for maximum tenderness so there's part of the
issue. Luckily I still have fairly good teeth and was able to chew it up
with the tasty guacamole and slightly bland pico de gallo. Rice was tasty
but had a few clumps in it. Beans were bland and dry. My son loved his
bean burrito that benefited from a good amount of cheese and the fact that it
was wrapped in a tortilla which helped his beans to retain their
moisture. My wife stated that the enchiladas had a tomatoey type twang to
them and that's not something she particularly cares for. My other 2
children decided on the Chicken Alfredo pasta and my daughter being the
resident connoisseur of this particular dish was quick to praise the
presentation and the flavor of the toasted bread that came along with it.
The pasta sauce itself didn't look creamy but looked more like what would
happen the day after you have this dish, where it sat in the refrigerator overnight,
and then been reheated it in a microwave. She whispered in my ear that it
had no flavor so basically the Alfredo sauce was more like a paste keeping the
noodles together. My wife's enchiladas didn't come out til JJ was almost
done with his pasta and after Jonah had been sitting there for a pretty long
time. That is a kitchen issue. The food should come out at the same
time and therein lies the multiple personality disorder problem that this place
has. If anything the enchiladas should have been first out.
Prices here are very good (you get what you pay for in my estimation) and I
think if they focused more on the Mexican food they could really be a better
restaurant. I'm not even going to put down any of the regular ratings I
normally put in my reviews because my own inclination is to stay away from this
place for a while. I'm seriously hoping that they will hire a good head
waitress to train the rookies. Here are some tips in case YOU are the one
that is going to train them: 1) PERSONALITY - Smile, speak kindly,
listen, I said LISTEN to the customer and what they want. 2) Promptness - greet
your guests quickly. 3) Pop in regularly - don't be gone from any of your
tables for more than 5 minutes at a time. 4) Pride - take pride in what
you do i.e. don't make excuses for mistakes you are making, just make it right!
5) Privacy - The fact is that unless a person is generally interested in seeing
you (waitress) on a personal basis we don't want to know your business, where
you came from, how you came to work in this restaurant, or what you did last
night with your boyfriend. 6) Proficiency - be proficient at knowing
specials, be able to answer questions about the food, study the menu and know
what the price is, the ingredients (to some extent), if substitutions can be
made.
Until necessary changes are made in atmosphere, wait staff, and deciding on
what cuisine they want to focus on I can't in good conscience recommend this
place.
Reviewing Restaurants, Cafes, Bistros, Burger Joints, Waffle Houses, Cafeterias, Delis, and any other place that has to do with serving food. I'm objective, but I'm not always nice here. I call it like I see it. I'm also my own worst critic so feel free to engage in your own opinions about the things I write about. I can take it! Enjoy!
Showing posts with label Food Review. Show all posts
Showing posts with label Food Review. Show all posts
Sunday, June 2, 2013
Thursday, June 21, 2012
Miguelito's Mexican Grill
My recent forays into south Texas’ oil boom areas searching
for sustenance have until last weekend been very unfruitful in the areas of
quality and flavor not to mention cleanliness.
I happened to be in the Carrizo Springs/Crystal City area due to a death
in our family but it was also Father’s Day and so I would be eating out as is
our usual tradition. I was in need of
something new and unfamiliar. I had
eaten at Lee’s Steakhouse, The Balia Inn, The Royal Palace, Yolie’s Steakhouse,
Rosita’s, in addition to all the fast food staples like McDonald’s, Sonic,
Subway, Pizza Hut, and Dairy Queen. I
have thus far been unimpressed with the food in this area, as far as full
service restaurants are concerned. That
these fast food joints are even in these small towns is a testament to their
consistency and their overall quality at the national level. You can go anywhere and basically get the
same food, and I’m not particularly into eating at a national chain when I go
out of town. Especially not for Father’s Day.
Having said all that I am pleased to report that Crystal City, Texas has
helped me. It has helped me to maintain
my hope that even in a small town you can find a good quality local restaurant
that does things right. Miguelito’s is a
place that I had passed by many a time and usually because they were closed on
the days that I happened to be in the area.
Now that they are open on Sundays there was no reason not to try their
cuisine. The restaurant is located on
Veterans Ave. in what I would deem to be the middle of town. The building outside is built up with stone
and with all of its colorful signage would seem to be a festive place. The inside of the building turns the atmosphere
up even more with bright colored walls, Piñatas, Latino and Chicano art and
festive streamers.
When you first walk in the building looks deceivingly small. Once you get around the corner though you do see another dining area with quite a few tables that will seat at least 4 people each and a few that seat 6-8. As we stood waiting for a place to sit the first thing I noticed was that the plates coming out of the window played on the theme of festivity. Lots of colorful veggies and nice bright sauces adorned the plates as they came out. My first thought was: well at least it looks good!
For it being Father’s Day we had a very short wait of not more than 10 minutes so I was pleased with that. After we were seated, I perused the menu and was glad to see they had some of my favorites there. Beef Fajitas, Steaks, Mexican Plates, and even Catfish. Then I saw Menudo on the menu. I like to try Menudo at places just to see if they have done their due diligence which in this case means 1) thoroughly cleansing the meat of hair and unsavory smells, 2) correctly seasoning the dish, and 3) making it look appetizing. So I ordered a small bowl of that along with another Texas stand by beef fajitas. I’m looking for something in a Mexican restaurant with these two dishes obviously. Can they pull off 2 of the hardest dishes to make? Are
they able to put out a consistently good product?
My wife had a green chicken enchilada plate and I did get a small taste of that and the chicken inside was very moist. The green sauce was mildly piquant and very tasty.This was a good plate. She really enjoyed it. We shared a bowl of menudo just to see what it tasted like and the flavor was great.
Food:
But for the slightly overcooked meat and rice and a bit of fat on the tripe this meal would have been excellent all the way around
Atmosphere was great:
The piñatas and streamers really added to the festive atmosphere at Miguelito's. The colors pop and it is an upbeat type of place.
Excellent Prices:
Prices are what you’d expect in just about any Tex-Mex restaurant but I’d have to say getting a fajita plate for $8.99 is really a good deal.
Service Good:
Service was good but the waiter seemed green. Being so new he seemed a bit apprehensive and nervous about serving. He just needs some more time doing it and he’ll become a pro. I do have to say that although it took him some time he did bring everything extra we asked for.
Overall:
I’d definitely eat at Miguelito’s again. In fact I may have to stop there the next time I’m in town on the way to my Mother In Law’s place.
Check out the website for more info: www.miguelitosmexicangrill.com
Monday, August 15, 2011
The Eagle - San Angelo
There's an old song by the Steve Miller Band called Fly Like An Eagle. Needless to say it is a cool song that has lyrics that say: "I want to fly like an eagle to the sea, fly like an eagle, let my spirit carry me." The song links two things that (considering my present circumstances) I believe go hand in hand. The majestic eagle flying high, summoning his eagle powers, using his acute visual perception to search for and draw out the best of the best of the sea's bounty. In many ways this is exactly what The Eagle on Howard is doing. The Eagle is yet another one of San Angelo's restaurants housed in an old Dairy Queen location (the others being Corner Stop #2, Wok and Rice, Cozy Kitchen, and D-Rays.) The Eagle has murals painted on the walls but sitting here (and maybe because I used to frequent this DQ as a child) I can't seem to forget it was an old DQ. This fact makes also more astonishing that this place is a legitimate seafood surprise. I also relish the chance I have to use these research opportunities to practice a bit on my Espanol (Spanish for the "Gringos") in a friendly environment. I like to eat at an establishment a couple of times before I pass judgement either way on it and it was highly recommended by my Pastor and friend, Jehu Hernandez. My first trip out we had a beef fajita and Camaron Con Ajo (Shrimp with Garlic) plate. I was really impressed by the Shrimp but the fajitas were not my favorite. The garlicky shrimp were sauteed nicely and had loads of flavor. They were perfect with a bit of the thin salsa and some guacamole on a corn tortilla. The Fajitas although visually pleasing, and tasty on the palate were very chewy and weren't really cut through all the way. A marinade would do these fajitas some justice in the way of breaking down the spongy fibers. I was impressed enough with the seafood side of this surf n turf meal that I decided to make another trip out today to focus my attention on what their true strengths were and I wasn't disappointed. This time out I gravitated towards the Shrimp Diabla (Devil's Shrimp.) This shrimp is cooked in a spicy red sauce that you get a salsa buzz from but is not overstated in the least. The sauce starts off light and ends with a slight heat at the end. It looked to be about 10 to 12 medium shrimp along with some rice and beans and a little lettuce and tomato. Here it is:
Since I WAS doing research, far be it from me to stop at just this plate. I also ordered a Ceviche Tostada appetizer. I have to say that on a hot summer day this Ceviche Tostada is refreshingly light fare. The fish was marinated in lemon and/or lime juice and was mixed with tomato, onion, lettuce, cilantro, avocado, and peppers served on a flat deep fried corn tortilla and drizzled with a white sour cream sauce. Ceviche is "cooked" through a process of marinating raw fish in an acidic juice for up to 24 hours before it is served. The acid kills all bacteria and "cooks" the fish so that it is safe to eat. Sounds like Mexican Sushi to me so AriGracias to The Eagle for that. It was a beautiful dish as you can see:
My wife also sampled the shrimp fajitas today and seemed to be impressed with them.
They were served (as many are) on a cast iron skillet and brought to the table sizzling for maximum effect. These shrimp were tossed with garlic, green bell peppers, some small bits of onion and something I haven't seen before with this Tex-Mex staple: mushrooms. My wife practically begged me to taste one and I protested for a bit but after I had tasted them I wish that I had taken her up on her offer sooner and had a bigger bite. Totally delicious. Here is some video with the little "sizzlers" making some noise (along with my son singing in the background.)
Service here is very good and the standard appetizer of chips and salsa comes to the table piping hot. That is a real plus in this day and age of getting cold stale chips. The rice and beans are nice compliments to the seafood and balance these plates out. Sooner or later I will go back and get breakfast burritos and menudo and maybe even the Caldo De Res but that is for another time. I won't lie and say this is a place that is very romantic or that it has great atmosphere. It doesn't, but one thing it does have is great seafood. This is an out of the way hole in the wall joint but well worth your time and money as long as you stick to the seafood.
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